Raymond, ME - Oct 14, 2008 - Dielectric Communications has created its Engineering Development Program (EDP) and added three new engineers dedicated to the development and refinement of Dielectric's range of transmission systems. The company additionally boosted its customer service center with new staff members that support the invaluable conduit between Dielectric's radio, television and mobile media customers and its internal production staff. The expanded customer service center will focus on supplying ongoing custom order and technical support.
Dielectric's engineering team now includes Jim Chadwick and Gary Hazard, who will contribute to the design, development and testing of the company's antennas, transmission line, and RF combiner systems. Chadwick additionally will work closely with the sales team on the development of pattern analysis and other technical data for customer applications.
Mohammad Adeel also has joined the company in the role of EDP engineer, the first addition to Dielectric's newly formed Engineering Development Program. The EDP offers a 24-month rotational position through which new engineering graduates enrich their skills in the four key engineering cornerstones of lean manufacturing, product design, application engineering, and product development. Alternatively the EDP engineer can enter the 24-month manufacturing program with an emphasis on manufacturing engineering, materials acquisition and scheduling, quality control and customer service, and design engineering.
New to the company's customer service team are Robert Lothrop Jr. and Ruby Phillips. Their new roles within Dielectric include the responsibilities of communicating with customers on order status, logistics, and delivery; coordinating with internal staff to ensure accurate and timely production; and providing customers with ongoing technical support once installation has been completed.