Toronto, ON - Juy 12, 2011 - Lawo has appointed Philippe Guichard to the newly created position of U.S. product support manager. Guichard's appointment coincides with the opening of a new Lawo support/demonstration facility in New York City that Guichard will head.
As Lawo's new support manager for the United States, Guichard oversees a number of crucial operations for the company and his presence is expected to enhance Lawo's support services. Guichard's responsibilities include technical support for the company's console and audio networking products as well as product training and demonstration. In addition to telephone support services -- which are now available through a U.S.-based telephone number -- the new office in Gramercy Park, Manhattan will serve as a training/demonstration facility where clients can meet to discuss and receive hands-on experience with Lawo's various products. Lawo's new U.S. Support Operations center can be reached at 347-903-2965.
Prior to joining Lawo, Guichard served as sales/product support manager North America for Fairlight U.S. In this capacity he handled training, technical service, sales support, and demonstration of the company's audio and video products. Prior to this, he served four years as vice president and partner for MediaGear, a corporation created to distribute, sell, and support Fairlight products throughout North America. He also held a sales engineer position with Sonic Solutions and a product specialist position with Audio Intervisual Design.