Middle Atlantic Products Improves Customer Experience

Publish date:

Middle Atlantic Products Improves Customer Experience

Sep 11, 2014 10:00 AM

FAIRFIELD, N.J.�Middle Atlantic Products will introduce a new Web-based configuration tool that enables customers to easily select, configure, quote and purchase the right infrastructure system to fit their needs.

Available in October, the Configurator will help users to create a personalized design with the right products and accessories for any type of system along with a priced materials list. It will be hosted on the company''s website.

Users of various experience levels can be guided through the configuration process or they can choose to build a system at their own pace. The tool features built-in intelligence to ensure that only components that fit can be selected and smart recommendations are given as appropriate.

�The Configurator gives them the freedom to design configure, customize and order reliable systems whenever they want,� said Middle Atlantic Vice President of Sales Dan Tarkoff.

The Configurator enables users to export CAD and other design documents to be easily integrated into their standard design process. It enables 24/7 access to a stored history of user projects, the ability to create new projects, and convenient direct online ordering.

Middle Atlantic Products has been part of the Legrand group since its acquisition in 2011.